Dear Ewan,

After much consideration I decided in October 2013 to put my Surry Hills property on the market. I felt it

prudent to to meet with at least three agents and to move forward with the one with whom I felt most

comfortable, and thought would provide the best outcome, both as level of service and sales result.

Ettiene West and Laura Lloyd-Cairns at Morton & Morton were the third agents I met. Their

professional and friendly approach, and the package of services offered made Morton & Morton an

easy choice. Having an agent that not only made me feel comfortable but put my tenant at ease was

another plus. Inspections went smoothly with no issues. I was impressed with the consistency and

thorough handling of all processes of this sale, including the transition from tenant to new owner.

The result for me has been a pleasing price and speedy, hassle free sale of the Surry Hills property. I

would have no hesitation recommending Ettiene, Laura and the team at Morton & Morton for any

prospective purchasers, vendors and investors.

I would also like to extend my thanks to you Ettiene, you have been a great help and I appreciate the efforts you have gone through with this whole process for my first home.

Hi Laura and Ettiene,

In our 40 years of marriage, Jenny and I have lived in approximately 15 homes/units in Sydney and the Gold Coast, and have always bought and sold through the local Real Estate agent. We rate you both as the best and most dedicated agents we have come across.

You are friendly and honest, punctual and expert in your field — true professionals. We would have no hesitation recommending you to our friends or anyone wishing to buy or sell real estate.

Please pass on my thanks also to Ettienne who did a fabulous job. Fast, attentive , successful . All done without one hitch.

To whom It May Concern

Ettiene West and Laura Lloyd-Cairns

Firstly, I like to thank to Ewan Morton of Morton & Morton real estate who had successfully managed the rental and sale of my apartments at The Wharf and The Monument over many years.

With Morton & Morton’s excellent reputation, commitment and dedication, I decided to choose Ettiene West and Laura Lloyd-Cairns of Morton & Morton as my agent and belief that the team will sell my apartment at The Monument with ease.

During the inception to completion of apartment auction process, Ettiene has shown in-depth knowledge of professional marketing strategy, current property trends, presentation and photography, negotiation skills, public inspection progress reports, targeting and recommendation, and final delivery to achieve the maximum auction price result.

I congratulate and thanks to Ettiene’s and Laura’s tremendous effort, dedication, confidence and passion in executing a successful sale/auction strategy, and breaking the highest auction record price of $815,000 for “one of the best” 1 bedroom Monument apartment in 2014. I was overwhelmed with the result, the auction price was far exceeded my expectations.

I have a complete trust and no hesitation in recommending Ettiene and his team member for their sheer professional and reputable service in real estate agency.

All the best to Ettiene and Laura and dedicated team from Morton & Morton for the continue success many years to come.

Dear Ettiene and Laura,

Our sincere thanks to you both for your professional care in presenting and positioning our apartment in Lumiere for sale over the past month.

We have been highly impressed by your attention to detail, follow up and courtesy throughout.

A good outcome at the auction tonight and we are appreciative of your assistance.

Wow

Great result Ettiene and the team at Morton & Morton

All my expectations were met and more

Thank you for your prompt professional service in selling my apartment and achieving a record high price.

Hi Ettiene,

Thank you for everything – the way you and Laura have handled this is really top notch. We have dealt with estate agencies from all over the world and this surpasses all our expectations and previous experiences.

We wish you all the best in your future dealings. We have no doubt that you will be very successful!

Dear Ettiene,

What a result! Mick and I thank you for your efforts as we are well aware that your talks with the investor are what got the final price. Thank you for being accessible throughout the whole process and for the meeting on Friday which was very informative and showed that you had a lot of knowledge of the market. We also thank you for being so pleased for us as well as your company.

Hi Ettiene,

Here is my comment on our past association with you concerning the sale of our investment properties. It is a pity we forgot to have a photo together:

‘Our past association with Morton & Morton through Ettiene West, one of their Sales Managers, have been a fruitful and happy experience for us. We first met Ettiene when he marketed and sold our Oxford Street unit. The real estate market was still at a hiatus then but he was able to dispose our property at a reasonable price. Same thing with the second one in Glebe Harbour when the market started to turn for the better. It culminated with the sale of our third property at St Leonards when the market was right at the top. Now we are fully retired thanks partly to Ettiene.

Ettiene and Laura are thoroughly professional people who are considered at the pinnacle of their career. They are friendly, courteous and helpful in every facet of their work.

Thank you sincerely for a perfect and flawless experience in selling my apartment. You delivered everything you have promised, and you have shown me the passion, enthusiasm and expert knowledge in properties.

You have been punctual in every appointment, and always attend well prepared. You listened carefully to my needs and concerns, and able to understand what issues are of significance to me. Your ability to listen to clients is what set you apart from your colleagues.

I am extremely happy with the price you achieved for the first home I have ever bought, and I am glad I decided to follow your recommendation of proceeding to auction. You are flexible, with excellent verbal and written communication skills.

I have been busy with work during the auction campaign, with many days away from town, yet all correspondence and updates I receive reassured me without failure that I have left my property in capable hands. This includes the period leading up to settlement. All of those positive attributes apply to both of you, and you redefined what a team approach can achieve.

I have no hesitation in recommending you to my colleagues, friends and neighbours, as their real estate agent both in the capacities of vendors and purchasers. I will seek your professional assistance when I look for another apartment in 2016.

I wish both of you every success in your career, and I trust your competitors can only aspire to such an exceptionally high standard you have set for the industry.

Well done, and once again thank you for your excellent service.

Thank you sincerely for a perfect and flawless experience in selling my apartment. You delivered everything you have promised, and you have shown me the passion, enthusiasm and expert knowledge in properties.

You have been punctual in every appointment, and always attend well prepared. You listened carefully to my needs and concerns, and able to understand what issues are of significance to me. Your ability to listen to clients is what set you apart from your colleagues.

I am extremely happy with the price you achieved for the first home I have ever bought, and I am glad I decided to follow your recommendation of proceeding to auction. You are flexible, with excellent verbal and written communication skills.

I have been busy with work during the auction campaign, with many days away from town, yet all correspondence and updates I receive reassured me without failure that I have left my property in capable hands. This includes the period leading up to settlement. All of those positive attributes apply to both of you, and you redefined what a team approach can achieve.

I have no hesitation in recommending you to my colleagues, friends and neighbours, as their real estate agent both in the capacities of vendors and purchasers. I will seek your professional assistance when I look for another apartment in 2016.

I wish both of you every success in your career, and I trust your competitors can only aspire to such an exceptionally high standard you have set for the industry.

Well done, and once again thank you for your excellent service.

Dear Ewan,

After much consideration I decided in October 2013 to put my Surry Hills property on the market. I felt it

prudent to to meet with at least three agents and to move forward with the one with whom I felt most

comfortable, and thought would provide the best outcome, both as level of service and sales result.

Ettiene West and Laura Lloyd-Cairns at Morton & Morton were the third agents I met. Their

professional and friendly approach, and the package of services offered made Morton & Morton an

easy choice. Having an agent that not only made me feel comfortable but put my tenant at ease was

another plus. Inspections went smoothly with no issues. I was impressed with the consistency and

thorough handling of all processes of this sale, including the transition from tenant to new owner.

The result for me has been a pleasing price and speedy, hassle free sale of the Surry Hills property. I

would have no hesitation recommending Ettiene, Laura and the team at Morton & Morton for any

prospective purchasers, vendors and investors.

I would also like to extend my thanks to you Ettiene, you have been a great help and I appreciate the efforts you have gone through with this whole process for my first home.

Hi Laura and Ettiene,

In our 40 years of marriage, Jenny and I have lived in approximately 15 homes/units in Sydney and the Gold Coast, and have always bought and sold through the local Real Estate agent. We rate you both as the best and most dedicated agents we have come across.

You are friendly and honest, punctual and expert in your field — true professionals. We would have no hesitation recommending you to our friends or anyone wishing to buy or sell real estate.

Please pass on my thanks also to Ettienne who did a fabulous job. Fast, attentive , successful . All done without one hitch.

To whom It May Concern

Ettiene West and Laura Lloyd-Cairns

Firstly, I like to thank to Ewan Morton of Morton & Morton real estate who had successfully managed the rental and sale of my apartments at The Wharf and The Monument over many years.

With Morton & Morton’s excellent reputation, commitment and dedication, I decided to choose Ettiene West and Laura Lloyd-Cairns of Morton & Morton as my agent and belief that the team will sell my apartment at The Monument with ease.

During the inception to completion of apartment auction process, Ettiene has shown in-depth knowledge of professional marketing strategy, current property trends, presentation and photography, negotiation skills, public inspection progress reports, targeting and recommendation, and final delivery to achieve the maximum auction price result.

I congratulate and thanks to Ettiene’s and Laura’s tremendous effort, dedication, confidence and passion in executing a successful sale/auction strategy, and breaking the highest auction record price of $815,000 for “one of the best” 1 bedroom Monument apartment in 2014. I was overwhelmed with the result, the auction price was far exceeded my expectations.

I have a complete trust and no hesitation in recommending Ettiene and his team member for their sheer professional and reputable service in real estate agency.

All the best to Ettiene and Laura and dedicated team from Morton & Morton for the continue success many years to come.

Dear Ettiene and Laura,

Our sincere thanks to you both for your professional care in presenting and positioning our apartment in Lumiere for sale over the past month.

We have been highly impressed by your attention to detail, follow up and courtesy throughout.

A good outcome at the auction tonight and we are appreciative of your assistance.

Hi Ettiene,

Here is my comment on our past association with you concerning the sale of our investment properties. It is a pity we forgot to have a photo together:

‘Our past association with Morton & Morton through Ettiene West, one of their Sales Managers, have been a fruitful and happy experience for us. We first met Ettiene when he marketed and sold our Oxford Street unit. The real estate market was still at a hiatus then but he was able to dispose our property at a reasonable price. Same thing with the second one in Glebe Harbour when the market started to turn for the better. It culminated with the sale of our third property at St Leonards when the market was right at the top. Now we are fully retired thanks partly to Ettiene.

Ettiene and Laura are thoroughly professional people who are considered at the pinnacle of their career. They are friendly, courteous and helpful in every facet of their work.

Wow

Great result Ettiene and the team at Morton & Morton

All my expectations were met and more

Thank you for your prompt professional service in selling my apartment and achieving a record high price.